Logistics is vital for your business. A company should be able to move materials and goods efficiently from one place to another. To do so, you need to find a good transportation company. These are the signs that tell you that your transportation company is not doing their work properly, and so it’s time to look for another transportation provider.
Deliveries are not on time; high incomplete delivery and damage rates
Even if your products are of the highest quality, you need to deliver these on time. Otherwise, it’s no use making the products with such efforts. The same is true when they are not delivered properly or has huge damage rates. If these conditions occur on a frequent basis, you know that it’s time to change your transportation provider.
Staffs are not reachable
You may need to contact the customer service department of the company or get in touch with anyone in the company for various information or queries. You may want to know the status of your goods, or the cost of transporting goods from a particular place to another, etc. Whatever the reason is, it is important that you can communicate with the transportation company without trouble. If this doesn’t happen, you know that you need to change the company.
Your business has expanded
Probably the current transport provider doesn’t have enough logistics available for your growing business. Or, maybe you have started to transport your goods in countries where this transport company doesn’t cover. In such case, you know it’s time to switch transportation company.
Cost goes up
If the transportation company increases its price without providing any extra value, then you can look around for other companies providing service at a cheaper rate.
These factors tell you that it’s time to change your transportation company. Your goods must reach on time and in good condition. The damage rate must be negligible. If you are not satisfied with the service of your transportation company, you should look for another one.